My Journey to Coaching
I’ve always been curious about how businesses work and why some leaders feel confident while others feel stuck, even when they’re working hard. Early in my career, I worked in the BPO industry at EXL Services, where my role was to build efficient processes, create systems, and use data to improve how work gets done. I helped offshore processes many believed could never be moved, and that experience taught me that clarity and structure can unlock far more than people expect.
Over the next two decades, I led global transformation work with organizations like UnitedHealth Group, EY, JPMorgan Chase, and BDO. I led hundreds of team members, improved complex processes, and supported leaders through constant change. I was also fortunate to be coached by some outstanding leaders myself people who showed me the power of clear thinking, honest conversations, and strong support.
What stood out to me was this: the same frameworks that take years to implement in large organizations can create fast, visible results in small and medium-sized businesses. Their size and agility allow clarity to turn into action quickly. I kept asking why more growing businesses weren’t using the same principles.
That question led me to coaching.
I believe small and medium-sized businesses can operate with the same focus, discipline, and confidence as large enterprises and often move faster. My role as a coach is to help leaders make clear, confident decisions that feel right for them and their organizations, using practical tools and simple systems that work.
My coaching is grounded in three values: Integrity, Respect, and Competence. I work with leaders who care deeply about their businesses and their people, and who want clarity without complexity.
This work matters to me not just professionally, but personally. I want to create meaningful change, build respectful teams and communities, and be present for my family without compromising what I believe in.
